In order for Definition Salon and Spa to provide the best experience for our guest and to respect our staffs time we have some policies in place. If you have questions dont hesitate to give us a call! Retail policies listed on product tab.

Service Policies

 Services that require a $50 Deposit 

*All new color clients 1st visit 

*Corrective color services 

*Any services over $200 

*Brazillian waxes 

*Fullset eyelash extensions 



All Deposits are non refundable. ALL Deposits are forfeited if appointment is no showed or not cancelled within 24hours. If appointment is cancelled or rescheduled before 24hours your credit will remain on your account for further use. 

Service Policies No Shows


After 1 no show a 50% deposit is required to book another appointment  

After 2 no shows service must be paid in full to book another appointment 

After 3 no shows only same day paid in full appointments can be made 


 Any client who repeatedly cancels or reschedules any appointment within 24hours may be required at any time to pay a deposit or the service in full in order to schedule a future appointment