In order for Definition Salon and Spa to provide the best experience for our guest and to respect our staffs time we have some policies in place. If you have questions dont hesitate to give us a call! Retail policies listed on product tab.
Services that require a $50 Deposit
*All new color clients 1st visit
*Corrective color services
*Any services over $200
*Fullset eyelash extensions
All Deposits are non refundable. ALL Deposits are forfeited if appointment is no showed or not cancelled within 24hours. If appointment is cancelled or rescheduled before 24hours your credit will remain on your account for further use.
After 1 no show a 50% deposit is required to book another appointment
After 2 no shows service must be paid in full to book another appointment
After 3 no shows only same day paid in full appointments can be made
Any client who repeatedly cancels or reschedules any appointment within 24hours may be required at any time to pay a deposit or the service in full in order to schedule a future appointment