In order for Definition Salon and Spa to provide the best experience for our guest and to respect our staffs time we have some policies in place. If you have questions dont hesitate to give us a call! Retail policies listed on product tab.
Services that require a $50 Deposit
*All new color clients 1st visit
*Corrective color services
*Any services over $200
*Fullset eyelash extensions
All Deposits are non refundable. ALL Deposits are forfeited if appointment is no showed or not cancelled within 24hours. If appointment is cancelled or rescheduled before 24hours your credit will remain on your account for further use.
Any guest who no shows their appointment will be required to pay an estimated service deposit in order to reschedule. All deposits are non-refundable and forfeited if the appointment is cancelled within a 24 hour.
Any guest who repeatedly no shows may be required to walk in only availability.
Any client who cancels same day of their appointment will be required to pay an estimated service deposit in order to reschedule. All deposits are non-refundable and are forfeited if the appointment is not cancelled within 24hours.